FAQ

  • How to guarantee the quality of the products ?

    We have our own QC team to control the products quality for all our clients’ orders before loading.
  • What is your product warranty ?

    15 year warranty for PVDF coating, 1 year warranty for electric system.
  • Will You Provide the Installation Instruction ?

    Yes, we will provide you the detailed installation instruction or video for guiding.
  • How do you protect custom-shaped products from damage during international transit?

    We adhere to stringent packaging standards for overseas shipments. All aluminum panels are covered with scratch-resistant protective film, and products are separated with shock-absorbing EPE foam or bubble wrap. For custom-shaped items and extra-long pavilion components, we use reinforced export-grade wooden crates or metal frame packaging to ensure zero damage and zero scratches during international shipping and multiple handling processes.

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